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If you’re not happy with your VALROYS.COM order, please complete the Returns form and we’ll either exchange, replace or refund*.  It’s your choice. 

*Most unopened, unworn, unwashed items in original packaging and in new condition, sold by Valroy's and returned to us within 30 days of receipt of your order will receive a refund, store credit or exchange. Shipping refunds vary.

*Some items sold by Valroy's have a modified Return Policy noted on the product page or packing slip.  Refunds are only offered if the merchandise is accompanied by a receipt or packing list.  Gifts may only be refunded to original purchaser or to a Gift Card Store Credit.

If you're returning from the USA Continental 48 States, we will email you a free prepaid USPS return label with instructions.  Other areas will receive an email with return information.  See Returns Policy and Returns Info.

Please Contact Us if you need additional assistance.

Thank you for shopping at Valroy's!